About us

Last updated: 10 September 2026

Vivian Vance is an online fashion shop operated by L'AS DECORS. We sell clothing, shoes and accessories chosen for cut, fabric and how they sit in a weekday wardrobe. Each product page lists the sizes, colours and known details we have.

Our vision

To run a UK delivery shop that does not pretend to be a London storefront: the legal company is French, the parcels go to United Kingdom addresses, and the policies say so in plain language.

Our mission

To send tracked orders to the United Kingdom only, process them on business days, and honour unused returns for 30 days from delivery. Change-of-mind postage is paid by the customer; faulty or wrong items are covered by us, as set out in the Return Policy.

We are not a London walk-in boutique. The brand is Vivian Vance. Orders are packed at our fulfilment warehouse in Méru, France, and delivered only in the United Kingdom.

Questions: Contact us.

Our business information

Store name: Vivian Vance

Trading name: Vivian Vance

Legal company name: L'AS DECORS

Company number: SIREN 307321729

Company address: 6 Rue du 11 Mai 1967, 60110 Méru, Oise, France

Warehouse / returns address: 6 Rue du 11 Mai 1967, 60110 Méru, Oise, France

Email: support@vivian-vance.com

Phone: [SUPPORT_PHONE]

Website: https://vivian-vance.com

Customer service hours: Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm.

Saturday and Sunday: Closed.

More ways to reach us: https://vivian-vance.com/pages/contact